LL Bean designates returned items as “first quality,” “second quality,” or “destroy quality.” What Does LL Bean Do with Returned Items? The manufacturing facility in Maine is still owned by the company and operated by it, as well. LL Bean backpacks and many other items are made in Brunswick, Maine. The LL Bean company prides itself on manufacturing many products in the United States. The company stands behind their guarantee and even makes exceptions for items that are defective beyond the year due to manufacturing or materials. The quality of the LL Bean products has not changed. This was a circumstance of dishonest people finding ways to cheat the system so they could get brand new gear without spending the money to do so. When the company made its decision to discontinue its lifetime warranty program, many consumers speculated it was because they were lowering their quality standards. Most customers are quite satisfied with the quality of LL Bean products. LL Bean is well known for its high quality products, such as outdoor gear, backpacks, and outerwear.
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